OFF
By downloading the DeFacto app, first-time users will enjoy 10% OFF their first purchase. The app provides easy access to a wide range of fashion, making shopping more convenient, fast and personalized for every style preference.
5%
Customers using a credit card during checkout will receive an extra 5% OFF. This offer applies automatically and gives an added layer of savings to existing deals.
Return
Changed your mind. Return your purchase hassle free and free of charge within 30 days via Aramex.
Return
Enjoy instant returns at DeFacto stores. For courier returns, don't forget your RETURN CODE.
Shipping
Shop your favorites with no shipping fee. Download app for free shipping on your first order.
DeFacto has been redefining Turkish fashion since 2005. With over 500 stores across 30+ countries, its diverse range includes sub-brands like DeFacto Baby, DeFacto Fit, DeFacto Studio, DeFacto COOOL, DF Life, and DF Plus. Known for its affordability and stylish collections, DeFacto continues to captivate fashion enthusiasts worldwide.
Not satisfied with your purchase? DeFacto offers a hassle-free 30-day return policy. To return an item, ensure it’s in its original condition with tags intact and packaging unaltered. You can return items through the designated courier service or directly to any DeFacto store at no extra cost. Refunds will be processed based on your payment method. For cash-on-delivery orders, the amount will be credited as Money Points to your DeFacto account, which can be used for future purchases.
Join the DeFacto membership programme to stay updated on exclusive discounts, promotional events, and seasonal sales. Members gain access to special offers and bank promotions, ensuring a rewarding shopping experience. Explore various DeFacto discount codes and vouchers online to discover additional savings, making it easier to shop smartly and affordably.
Shopping online is stress-free with DeFacto’s responsive customer care team. Reach out for assistance via the following channels: Call or WhatsApp DeFacto at +201033455858 (support available 8 AM - 9 PM). Email them at support.eg@defacto.com. Submit your query through the online contact form. Connect with them on Instagram. Visit the FAQ section for answers to common questions. DeFacto ensures every customer enjoys a seamless and satisfying shopping experience.
At CollectOffers, you will find the biggest selection of deals, offers, and vouchers for Defacto Fashion. Keep an eye out for the biggest sale events like Eid-al-adha sale, Ramadan sale, White Friday sale, Cyber Monday sale, to bag the best prices on your favorites. The rates can touch as low as 80% so better get your wish list ready for the ultimate shopping experience at Defacto Fashion. A number of flash sale deals are available around the year that you can savour as well.