Does the phone need to be unlocked?
Yes, the device must be network unlocked. Locked phones will not support the Jetpac eSIM.
Do I need a new eSIM every trip?
No new eSIM is required for each journey. You can keep the same one and simply add more data.
Can both SIMs work together?
Most modern phones allow dual SIM use. A regular SIM can handle calls while Jetpac manages mobile data.
How do I activate the plan?
After purchase, install the eSIM on your phone. Once you reach your destination, switch on data roaming to begin using it.
Is hotspot sharing available?
Yes, data sharing works if your phone supports it. Other devices like laptops can connect through your hotspot.
Can it be installed before departure?
Yes, installation can be done before travelling. Keep it turned off until arrival to avoid early activation.
Who can use Jetpac?
Anyone with an eSIM compatible smartphone can use the service. It works even if another SIM is already used for calls.
How do I purchase a data plan?
Select your destination, choose the data amount and duration, then complete payment online. The plan can be used whenever you decide to activate it.
What internet speed is offered?
Speed depends on the country and local network. Many areas support 4G, and some provide 5G coverage.
What is a Jetpac eSIM?
Jetpac eSIM is a digital SIM that works without a physical card. You install it on your phone and use mobile data while travelling.