Zalora Promo Code & Zalora Voucher code  December 2020

Company Information

Zalora epitomizes success like no other e-commerce venture in the Southeast Asia region. A Rocket Internet GmbH venture, Zalora is the largest and most rapidly growing online marketplace for flair and fashion.

Zalora was incepted with other 7 counterparts including Hong Kong, Indonesia, Singapore, the Philippines, Taiwan, Thailand and Vietnam. Zalora has its clone operating in Australia and New Zealand under “The Iconic” brand name. Known for innovations, Zalora blends sophistication, luxury and attitude in a more aesthetic fashion.

Having innovation at its core, Zalora designed and launched its own marketplace in 2014. The Zalora marketplace is an innovative platform, which brings versatile trends and styles of fashion, beauty and lifestyle products of local, regional and international brands and designers under one roof.

Zalora completed its first round of funding in 2013, with a successful completion of the second round of funding, Zalora is heading towards becoming the largest and the finest online fashion retailer in the Asia.

Zalora Malaysia offers a great way to buy great fashion at a very reasonable price with Zalora promo codes.

Product Range

At Zalora customers can find over 500 renowned international brands and famous local brands, in over 100 plus categories.

Zalora is the perfect blend of ultramodern and ethnic fashion for men and women both; be it apparels, shoes, jewellery, bags or accessories. From exquisite dresses to designer tops and skirts, from ballet shoes and sandals to bracelets and necklaces, Zalora celebrates womanhood at every stage. With T-Shirts, Shirts, Pants, shoes, jewellery and accessories for men, Zalora ensures men make a perfect style statement.

Customers can find a wide variety of designer brands such as Adidas, Aldo, Anne Klein, American Apparel, Billabong, Burton Menswear London, Bum Equipment, Chuck&Bo, Converse, Diesel, Eastpak, Emporio Armani, Everlast, Esprit, Ezra, Fendi, Fourskin, French Connection, Gucci, Guy Laroche, Havaianas, Herschel; the list goes on and on at Zalora to satisfy your craving for fashion at a very reasonable price by offering Zak=lora voucher codes.

Zalora takes perfect care of product quality by giving quality assurance. Zalora brings all the products directly from the designers or the authenticate makers of the products, and makes no compromise on the quality. Zalora is a great place to purchase the authentic products and brands from the US or the Europe.

Fulfil your fashion wishes by shopping away from the incredibly wholesome collection of Zalora exploiting Zalora promo codes! Expressing your best self is a cakewalk by accessing the rich array of women's clothing, footwear and high-end accessories crafted just for you from this fashion destination.

About Zalora

Zalora was launched in 2012 for Malaysia and other Southeast Asian countries – Indonesia, Singapore, Philippines, HK, and Taiwan. Zalora’s Parent organization is Global Fashion Group, is founded and owned by Chris Feng. Zalora is partly owned by Rocket Internet.

Zalora has the styles that will bring out your prettiest smiles. Zalora also collaborates with local brands. It has clothing, Muslim Wear, Telekung, Qipao, Jubah Dress, and Lingerie from Lubna, Naelofar Hijab, Xixili, Yadotsa, and Yans Creation. Zalora is shouting out Footwear, Bags, Jewelry, Watches, and accessories from Aldo, Fitbit, Guess, G-Shock, Kate Spade, Keds, Nose, and Quay.

Easy Delivery

Get Zalora free shipping on orders above RM99 (for Sold by Zalora) and RM50 (for Sold by Seller). Sellers don’t deliver to Brunei. Zalora delivers to Brunei for RM30 on order below RM150 and order above RM150 are delivered for free. An item from Zalora Warehouse are delivered within 1-5 days and from 3rd party suppliers items are delivered within 5-10 days. Items from local are delivered within 2-6 days by seller and from international brands, they are delivered within 5-14 working days.

• Subscribe to Zalora Now! Enjoy free unlimited express delivery with no minimum order, the next working day (9 AM – 10 PM).
• Enjoy next day delivery for RM11.90 in Peninsular Malaysia. Zalora logistics are GD Express, City Link, and Ninja.

Zalora MY Warehouse – Kawasan Miel, 40300 Shah Alam, Selangor, Malaysia.

Cancellation, Exchange &Return Policy

Cancel your order before the date of its arrival. The items must be returned must be with original packaging and unused; should be made within 30 days after the day of receipt. There are three ways to return your order - Self-Return at drop-off point (Zalora Return Address Malaysia), Self-Return at PostCo Outlet, and Schedule Pick –up. Exchange is subject to availability and if the price difference is above 20%, then it couldn’t be exchanged.

Zalora Customer Service

Malaysia customers for Zalora are provided with various means to contact. Contact your fashion provider by the following means –

• Customer Service (Zalora Contact) – +603-2027 4717 or +603-92123 535 (Zalora Malaysia Hotline) available during working hours.
• Zalora Zendesk Chat.
• Email Zalora directly from the Contact page.
• Zalora is available for Instagram DM and Facebook Message, during working hours.
• Email Address - customer@zalora.com.my.
• Zalora Malaysia Office Address – A-5, 1, Jalan Dua, Chan Sow Lin, 55200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Zalora Working Hours - Monday to Friday between 9 AM – 6 PM (except Public holidays).

Refund Policy

Get full return in case the cancellation of order qualifies through Zalora policy norms. Enjoy 100% refund when you return the order by following the conditions asked by Zalora. The refund could be made in the form of store credit, bank transfer, or in the same medium used originally for payment.

The refund to be processed may take some time, which depends on your payment provider. Store Credit refund will be made instantly.

Sign Up and New Customer Discount

Sign up at Zalora MY and subscribe newsletters to get special Zalora Raya 2020and Zalora Malaysia voucher codes. Zalora reaches to more people. Malaysia customers are entitled to get 25% of maximum RM90 and free shipping (except Brunei)on first purchase by using SEALDEAL code. Also, all new customers get RM35 discount on first purchase on minimum RM150 spend without using any code. Zalora App users get 25% discount on the first purchase using Zalora promo code ZLAPP.

100% Secure Payment

Use credit or debit card (MasterCard, Visa, and American Express); Boost Wallet; Maybank QRPay; CIMB Clicks; GrabPay; PayPal;  Zalora Gift Card; and online banking. Pay by using Cash on Delivery and Store Credits.

Zalora payment portal is secure for a credit card with gateway Cybersource and the payment procedure is simplistic. Now, you can buy your favourite White Blouse; Shoes and Boots; Maxi and Evening Dress; Earrings; Jeans; Purse Handbag, Backpack and Laptop Bag.

Shopping & More Saving

Zalora gives you the joy to fit brands in your budget and be at your swank. Zalora Malaysia Onlineruns flash deals, bank promotions, brand discounts, Zalora Kupon, free shipping, Zalora new user promo code, weekly Zalora promotions, Zalora GrabPay Promo Code, free gifts with brand products, and lots more. Also, enjoy free return and cancellation facility.

The watch brands and luggage brands come into the Zalora warranty policy. Some of the brands also offer repair services. 

How to use Zalora Promo Codes?

1. Firstly, go to CollectOffers MY and search by entering “Zalora” in the search box.
2. Select the offer you wish to use.
3. Add products to your cart that your wish to purchase.
4. Copy the code and go through the information provided on the page thus opened.
5. Apply the code in the box that says “gift certificate and promo code” at the checkout page.
6. Your code will be applied successfully. 

How do I return my order?

You must fill out the Return Form to return of your order and contact Zalora Malaysia. There are several ways to return your order easily, which are –

1. Self-Return at Drop-off Point with Return Label: Return partner are - Collect Co, NinjaVan, and POS Laju for return in Klang Valley; Collectco and POS Laju for return in Malaysia & Brunei.
2. Paperless Self Return at PostCo Outlet: PostCo in Klang Valley.
3. Return Pick Up: Grab x Ninja Van for Klang Valley; SF Express for Brunei.

How do I cancel my order at Zalora?

1. Go to Zalora MY home page.
2. Click on Zalora Tracking with “Track my order” under your Account.
3. Open order summary and select the order you wish to cancel by tick mark the check box.
4. Click on Cancel Items.
5. Confirm cancellation and your order will be cancelled immediately.

How to track my order at Zalora?

Zalora Tracking Order Malaysia! It is quite simple and effortless. You just need to assure that you are signed in to your account. Go to “track my order” option provided under you “Account”. Select the order you wish to know about and go through the details.

How do I sign up at Zalora?

Zalora Malaysia Login! Here’s how it’s done. Also, use Zalora First Time User Promo Code for heavy discount on first purchase. Follow these:

1. Go to Zalora MY home page. 
2. Scroll up and get to “register” by clicking on it. 
3. Choose to sign up with “Facebook account” or Email Address. 
4. Fill the details and check the box. 
5. Then, click on “sign up” and your account will be registered.

Delivery Arrangements

You will receive a confirmation email immediately once you complete the ordering. The confirmation email will carry all the details related to your order, delivery, Zalora promos and payment details.

Zalora is committed to delivering your product to you in 3 days; although delivery times range from 7 to 14 days.

At Zalora, orders worth RM75 or above will receive free delivery. If your order is under RM75, Zalora will charge a nominal fee of RM5 for West Malaysia, and RM10 for East Malaysia. RM19 isn't a big deal, if you wish to please someone special with the Express delivery.

If you are in Brunei, and place order worth RM150 or above, you are entitled to receive your order free of cost. For all order below below RM150, a nominal fee of RM30 will be levied.

Return and Refund Procedures

If you change your mind about the product you purchased, and wish to return, Zalora offers a wide time span of 30 days to return the product. You are advised not to tamper with the product tags, and original brand packaging.

To make it more convenient for you to return the product, Zalora ensures a pre-paid shipping label is dispatched with every product for free return. If you do not find such label with your product package, you can download the generic return slip or you can contact the local post office for the Poslaju Return Label.

Most of the products at Zalora are exchangeable. If any products are not replaceable, Zalora will provide a refund for the amount you paid after applying Zalora discount codes in the form of store credit. For refunds via bank transfers, credit cards as well as PayPal, it will take 5-14 working days.

Payment Methods

Nothing is more secure than the COD option for payment of your order; hence Zalora offers COD facility in Malaysia as well as Brunei. Zalora provides a convenient and secure online payment system, which enables you to pay through credit card, debit card, bank transfer or PayPal. It also offers a facility to apply Zalora vouchers. For even more secure payment, you can use the Zalora store credit to pay for your order.

Customer Care Service

Zalora is dedicated to bringing a trouble-free shopping experience for its customers. It constantly thrives to make things easy for their users. The range of web policies at Zalora includes tracking, shipping, refunds, returns, Zalora disocunts, rewards and more are driven with an intention to bring ease in the process of online shopping.

Zalora keeps itself ready for 7 days a week to promptly respond to any query. You can reach to Zalora via an email or via phone call. Zalora stands to resolve all your worries pertaining to shopping between 9 am to 6 pm every day through a phone call. You also can expect a quick response to your e-mails from Zalora.

For maximum ease, friendly Customer Experience agents at Zalora are always ready to help you through live chat on the Zalora website.

Mobile Application

Navigate smoothly through the diverse categories, and select the product you deserve and desire even while you are on the move using the Zalora mobile app. The mobile app is augmented well with a product overview, Images, reviews, ratings and specifications.

The Zalora mobile app is available on both iOS and the android platform. Besides being able to place an order, you will be able to apply your Zalora coupons, and track your order on the app at every stage. The Zalora mobile app offers multiple payment options to pay for your order securely. It also ensures you won't miss a single deal or offer with push notification.

Authentic Coupon Codes at CollectOffers.com

Find a range of different voucher codes, discount codes and offers available at collectoffers.com. Collect your Zalora coupon code at CollectOffers before you visit Zalora, and save on your next order. Don't forget to sign up at collectoffers.com to receive exciting deals, offers and discounts.

• Email: customer@my.zalora.com
• Phone: 03-2035 6622
• More Info