How can I add extras to my Etihad booking?
Visit etihad.com/manage to add baggage, select seats, request special meals, or purchase other services. Extras can be added anytime before departure, subject to availability. Payments for additional services can be made online for a hassle-free experience.
Do I need to collect my checked-in bags during a connecting flight?
Baggage transfer depends on the route and airport regulations. Some connections require passengers to collect and recheck bags, especially when passing through immigration. Flights to the U.S. from Abu Dhabi allow pre-clearance, so bags are sent directly to the final destination.
Can I get a refund if I cancel my Etihad flight?
Refund eligibility depends on the fare type booked. Some tickets allow cancellations with a refund, while others may have fees or restrictions. Refund requests must be made at least four hours before departure to avoid a no-show fee.
How can I request a special meal for my flight?
Special meals must be requested at etihad.com/manage at least 24 hours before departure. Options include vegetarian, halal, gluten-free, and child-friendly meals on flights over two hours and 50 minutes. Bringing personal snacks is recommended for shorter flights.
Can I change my Etihad flight after booking?
Yes, you can change your flight at etihad.com/manage. Changes may have a fee depending on your ticket type. Always check the updated fare before confirming.
Does Etihad offer online check-in?
Yes, online check-in is available 30 hours before departure and closes 1 hour before the flight. You can choose your seat and download your boarding pass.
How early should I arrive at the airport for my Etihad flight?
Etihad recommends arriving at least 3 hours before departure. Check-in counters usually close 60 minutes before take-off for economy and 45 minutes for business/first class.
Does Etihad provide Wi-Fi on flights?
Yes, many Etihad flights have onboard Wi-Fi. You can purchase a plan based on how much data you need, and some premium cabins may include free access.
Can I upgrade my seat with Etihad?
Yes, you can bid for an upgrade or pay directly at etihad.com/manage. Upgrades depend on seat availability and can also be requested at the airport.