Can I change my flight date after booking?
Changing a flight date depends on the ticket’s specific rules. Some tickets allow rescheduling if “Reschedule” is mentioned in the flight details. Additional fees may apply, and not all tickets can be changed.
How do I add baggage to my booking?
To add baggage, go to the Orders section on the website or app. Enter your booking code and email, then select “Add Baggage” and follow the steps. Members can log in and follow a similar process.
How can I correct traveller information on my booking?
To correct traveller details, visit the Orders section and enter your booking details. Select “Change Traveller Data” and follow the instructions. Even minor changes may result in extra charges.
Is it possible to cancel my ticket?
Ticket cancellation depends on the airline’s rules for your booking. Some tickets are non-refundable, while others allow cancellation with or without a fee. Always check your booking details for the cancellation policy.
What should I do if I do not receive confirmation?
If confirmation is missing, check your email’s spam or junk folder first. If it is not there, contact customer support for help. The support team can resend your e-ticket and booking details.
Can I reschedule my hotel booking online?
Yes, hotel bookings can usually be rescheduled through the website or app. Go to Orders, pick your booking, and select “Change Date”. Availability and fees depend on the hotel’s rules.
Is it possible to cancel a hotel reservation?
Hotel cancellation depends on the property’s cancellation policy. Some bookings offer free cancellation, while others are non-refundable. Always review the terms before booking and check your confirmation email for details.
Can I change the name on my hotel reservation?
Most hotels allow name changes, but rules may vary. Contact customer support with your booking details to check if a name change is possible and if any extra steps or fees apply.
Can I check in under a different name?
Checking in under a different name is possible at some hotels. Contact customer support or the hotel in advance and provide any needed documents. Policies and requirements differ by property.
How do I request early check-in or late check-out?
Early check-in or late check-out can be requested during booking or by contacting the property. Approval depends on room availability and may involve extra charges. Always check with the hotel before your arrival.