Can orders be placed online at Gap?
Yes, orders can be placed directly on www.gap.ae. The site offers a wide selection of clothing for women, men, kids, toddlers, and babies. All purchases are eligible for home delivery across the UAE.
Is home delivery the only shipping option available?
Currently, home delivery is the only available shipping method. Store pickup or click-and-collect services are not offered at this time.
How can the status of an order be checked?
To track an order, log into your account on the website. Go to your order history and select the relevant order to view its current status. For shipping timelines and updates, check the shipping policy page.
What payment methods are accepted on Gap?
Gap accepts most credit and debit cards, PayPal, and cash on delivery.
Is cash on delivery available and how are refunds handled?
Yes, cash on delivery is accepted in UAE dirhams. Refunds for these orders are issued as online store credits, not cash. These credits can be used for future online purchases.
Can a price difference be refunded if an item goes on sale?
Yes, if an item goes on sale within 5 days of purchase, it qualifies for a price adjustment. The item must be the same size and colour as originally ordered. Sale items with further markdowns are excluded. The difference is provided as a coupon code.