Hungry or too busy to cook? Not sure whether to choose Deliveroo or Uber Eats? With so many food delivery options at your fingertips, it can be tricky to decide which one truly delivers the best experience. In the ultimate showdown of Deliveroo vs Uber Eats, both platforms promise quick, convenient, and delicious meals, but they differ in ways that might sway your decision.
From restaurant variety and delivery speed to pricing and customer service, several factors set Deliveroo and Uber Eats apart. In this blog, we will uncover these key differences to help you decide which platform best suits your needs.
1. Who has more Restaurant Choices – Deliveroo or Uber Eats?
Uber Eats partners with a wide range of international chains, making it the go-to choice for customers looking for familiar brands like McDonald’s, Subway, Domino’s, and KFC. Deliveroo, on the other hand, has a stronger focus on local restaurants and also offers a wide range of famous restaurant brands like Starbucks and Pizza Hut.
Conclusion: Uber Eats excels at offering globally recognized restaurant options, while Deliveroo provides local restaurants and a diverse selection of international chains. Therefore, the point goes to Deliveroo for offering a broader range of dining options.
2. Deliveroo vs Uber Eats – Better Customer Service
Deliveroo customer service allows users to contact each other via their phone number or fast in-app chat feature, making it easy to reach out for support. However, Uber Eats customer service provides a self-help support section where users can find articles to resolve issues on their own.
Conclusion: Deliveroo wins this round for providing better customer support with chat and phone options, while Uber Eats UK relies more on a self-help support system that may feel less responsive to users facing immediate concerns.
3. Who is Faster – Uber Eats or Deliveroo?
Both platforms aim for fast delivery, but Deliveroo often delivers orders within 30 minutes, especially in areas where it has strong partnerships. Uber Eats provides estimated delivery times in the app, which may vary based on restaurant availability, traffic and other external factors.
Conclusion: For quicker delivery, Deliveroo may have the edge with its fast 30-minute service, whereas Uber Eats offers more variable delivery times. In this case, the point goes to Deliveroo for faster and more reliable delivery times.
4. Deliveroo Plus vs Uber One – Best Loyalty Program
You get Deliveroo free delivery service, exclusive Deliveroo voucher codes and even an on-time delivery promise with their Deliveroo Plus membership program. On the other hand, you get Uber free delivery at no minimum spend, 5% OFF on various Uber Eats services and also access to Disney+ membership for free.
Conclusion: Deliveroo Plus UK offers more specific rewards related to food delivery while Uber One provides a broader range of benefits to its customers. So, this time the point goes to Uber Eats because of its versatile and comprehensive Uber One loyalty program.
5. Shop Now & Pay Later – Uber Eats and Deliveroo
Both Deliveroo and Uber Eats offer “Shop Now & Pay Later” options to customers that give them the flexibility to pay for their meals and groceries in instalments. Deliveroo partners with Klarna while Uber Eats Pay Later offers Zip for splitting payments into manageable amounts.
Conclusion: Uber Eats and Deliveroo offer flexible payment options—Klarna and Zip Pay—allowing customers to manage their payments conveniently. It’s a tie in this case, as both these food platforms provide equally convenient payment options to their shoppers.
6. Deliveroo vs Uber Eats – Best Discounts & Promotions
For new users, there is a special Deliveroo promo code first order of £10 OFF and a 15% Deliveroo discount code student for students. In contrast, Uber Eats does not currently offer any student or first-order discounts, which may make Deliveroo a more attractive option for students and first-time users.
Conclusion: Grab significant savings with promotion codes and Deliveroo voucher codes, while Uber Eats discount codes may provide occasional benefits. This point goes to Deliveroo for better discounts and promotions.
Quick Guide – Deliveroo vs Uber Eats
| Criteria | Deliveroo | Uber Eats |
| Restaurant Choices | Local and international options | Mainly international chains |
| Customer Service | Phone and chat support | Self-help section |
| Delivery Times | Often within 30 minutes | Variable |
| Loyalty Program | Deliveroo Plus | Uber One |
| Payment Flexibility | Klarna | Zip Pay |
| Student Discount | 10% discount | Currently not active |
| First-order Discount | £10 OFF | Currently not active |
In the Uber Eats vs Deliveroo battle, the decision ultimately depends on your preferences and priorities:
- Choose Deliveroo UK if you prefer local restaurants, value fast delivery or want to take advantage of the fantastic Deliveroo student discount and Deliveroo £10 off first order code.
- Choose Uber Eats if you prioritize access to global chains and appreciate the added perks of the Uber One loyalty program that offers a more versatile membership to both food delivery and rides.
While both services excel in different areas, the clear winner is Deliveroo for its focus on local options, better discounts and delivery speed based on the factors discussed. Ultimately, why not give both Uber Eats and Deliveroo a try and use their unique features and promotions to see which platform works better for you?
