What are the benefits of Equus membership?
Customers enjoy various benefits with a membership that includes early access to sale events; customers will benefit with a voucher code in exchange for reward points.
How do I earn more Equus reward points?
Customers can earn Rosette reward points not just through shopping, but by engaging in various other activities. For instance, signing up for the newsletter grants 150 points. Social media interactions also add up: liking the brand on Facebook, following on Instagram, or following on Twitter each earns 20 points. Celebrating your birthday through their dedicated link rewards you with a generous 600 points. Additionally, subscribing to their refill supplement provides 20 extra points. One of the most rewarding actions is referring a friend, which gives you a substantial 1,000 points.
How do I get maximum discounts on my purchases through Equus?
To gain maximum discounts, customers are required to grab our offers and deals that will help you with certain savings and help you have a cost-friendlier buying experience.
Which product discounts are available for Equus?
Customers are catered with the sitewide offers available through us which offers deals on Belt, leather, saddle, Coats, Jackets, Long boots, and all the products mentioned on their website.
How do I save more on my purchases at Equus?
Customers can take advantage of several smart tips to maximize their savings. Subscribing to the newsletter service is a great way to stay updated on the latest offers. They can also benefit from special Equus vouchers and deals available online. Referring friends not only helps spread the word but also brings added rewards. Becoming a member unlocks additional discounts, making purchases even more cost-effective. Lastly, checking out the clearance tab offers access to exclusive markdowns on select items, providing even more value.
How much is delivery?
Delivery is free in the UK when you spend over £40, except on bulky items. Orders under £40 have a delivery charge of £3.95.
How long does delivery take?
Orders can take up to 21 days to arrive, depending on stock and courier schedules. Tracking details are emailed once the parcel is collected.
Can I cancel or change my order?
Yes, you can cancel or change your order within 14 days of delivery. If the order is already processed, it will need to be returned instead.
How do I return an item?
Download the returns form from the website, fill it out, and send the parcel back. Items must be returned within 30 days of receiving the order.
How long do refunds take?
Refunds are usually processed within 14 working days after the return is received. If multiple payment methods were used, refunds may be split across them.