When will customers receive tracking details?
You will get an email with tracking information once your order leaves the warehouse. Tracking starts working after the courier scans your parcel, so you can follow your delivery.
What is the return policy?
You can return items within 28 days if they are unopened, unused, and in their original packaging. If these rules aren’t followed, you may not get a refund.
What delivery options are available?
You can pick Standard, Express, or Named Day delivery, all with tracking. Delivery time depends on the option you choose at checkout.
Where are the products sourced from?
All products come straight from trusted suppliers. This means everything is real and meets high-quality standards, so you can shop with confidence.
How does the company keep prices low?
Perfume Click only sells online, which lowers their costs. This helps them offer real brands at better prices for customers.
Are there any hidden costs at checkout?
No, all prices shown include VAT. You will see clear pricing and won’t have any surprise charges.
Is customer information secure?
Yes, your personal and payment details are encrypted and safe. Perfume Click follows rules to keep your information protected.
How often are new products added?
New stock arrives every day, and the website is always updated. Check the site often to see the latest fragrances and beauty products.
Does Perfume Click sell gift sets?
Yes, there are many perfume and aftershave gift sets online, including top designer and celebrity brands. These are great for gifts on any occasion.
Are there regular discounts or promotions?
Yes, there are discounts and deals all year round to help you save on your favourite brands. If you sign up for the newsletter, you’ll get early access to special offers and sale alerts.