Is free delivery available on Simply Meds Online?
Yes, free standard delivery is offered on prescription orders across the UK. You can reorder your medicines easily and without worry.
How can I avail of a student discount on Simply Meds Online?
Visit the Simply Meds Online website, sign up with Student Beans, and get 12% off. Just prove you are a student to unlock your discount.
Can I get my medicines on an emergency basis?
Yes, you can use the emergency medicine service on Simply Meds Online. Orders are sent out the same day in plain packaging.
How can I use Simply Meds Online NHS service?
Register on Simply Meds Online to use the NHS service. You can order and repeat your prescription medicines from your GP or NHS app and get them delivered to your home.
When will my order arrive?
Most orders arrive within three days after being sent. Orders made before 3:30 PM on weekdays or before 11 AM on Saturdays are sent the same day. Orders placed later are sent the next working day (not including Sundays).
Can I place more than one order?
You might be able to place more than one order, depending on the medicines. Safety checks are done to make sure the medicines can be used together. A medical prescriber will check before sending your orders.
How do I cancel an order?
To cancel an order, contact customer support before it is sent out. Orders are sent at 3:30 PM on weekdays and 11 AM on Saturdays. Once an order is sent, it cannot be cancelled.
Can I order for another person?
No, orders must be made by the patient. Each person should have their own account and order for themselves for safety reasons.
Should I inform my doctor about my treatments?
Yes, always let your doctor know about any medicines you are using. This keeps your medical records up to date. For asthma, it is especially important to tell your doctor as rules limit how much can be supplied at one time.
How can I check if medicine is genuine?
Simply Meds Online is registered with the GPHC and only sends approved medicines. Every product has a batch number, expiry date, and license number on the packaging. These should match the details on the medicine itself, so you can check it is genuine.