Is free store pickup available at Toolmart?
Yes, you can pick up items for free from any Toolmart store in Western Australia. Customers can select the nearest location during checkout. Use the store locator to find the closest branch. This option works well for those who prefer to collect items in person.
Does Toolmart offer free shipping across Australia?
Yes, items marked "Free Shipping" are delivered at no charge within mainland Australia and Tasmania. Delivery times vary by location and typically take 1 to 10 business days. In-stock products are shipped the same or next business day. This only applies to eligible items.
How long does Toolmart take to deliver an order?
Delivery usually takes 1 to 10 business days, depending on where you are. If an item is in stock, it is sent out on the same or next day. Out-of-stock items are ordered right away and given priority. Customers receive updates about their order status.
Can items be returned to Toolmart for a refund?
Yes, items can be returned within 30 days for a refund, excluding delivery costs. Products must be unused, in original packaging, and include a copy of the invoice. It's a good idea to contact customer service before sending a return to ensure fast processing.
Are Toolmart products covered under warranty?
Yes, products with manufacturer warranties are covered for Australian residents only. Tools can be taken to any Toolmart store with proof of purchase. Customers can also visit an authorized warranty service agent. Warranty details are available on the official Toolmart website.