How is the cost of delivery calculated for Autodoc orders?
Delivery costs are based on order value, item type, and shipping location.
Is it possible to ship orders outside Great Britain?
Yes, but free delivery does not apply to orders shipped outside Great Britain.
Can discontinued items be ordered from Autodoc?
Discontinued items cannot be ordered. Other similar products may be available.
Can bulky items be shipped for free by Autodoc?
Free delivery does not apply to bulky items. These will have a separate charge.
What does “In stock” mean on Autodoc?
“In stock” means the item is available and will be dispatched quickly after payment.
What steps are needed for returning an item to Autodoc?
Customers can return items within 14 days, or up to 200 days if Safe Order is chosen.
Are there special offers for extending returns at Autodoc?
The Safe Order option allows returns to be extended to 200 days for a small fee.
How are delivery times determined for Autodoc orders?
Delivery times depend on product availability. The status can be checked online.
Are receipts provided for every transaction on Autodoc?
Receipts are provided immediately after payment and can be used for returns.
How does Autodoc handle delivery on bank holidays?
No deliveries are made on bank holidays. Delivery resumes on the next working day.