What are the requirements for submitting a price match claim?
The lower rate must match the hotel, room type, dates, and occupancy. The online form must be submitted promptly.
What should guests do if they spot a better rate elsewhere?
Check the terms and fill out the online claim form within 24 hours of booking if you find a better rate elsewhere.
Who reviews the rate match claims?
The Customer Care team checks all claims and contacts the guest about the outcome.
Is it possible to modify or cancel a reservation after booking?
If you booked through the Best Western Hotels website, you can change or cancel your reservation online or by contacting customer care.
Can group bookings be made for excursions?
Yes, you can book group excursions for 12 or more adults at Best Western hotels in Great Britain.
How does one make a Best Western Hotels reservation?
Go to its website, choose your hotel, and follow the instructions to book your stay.
How quickly must a lower rate claim be made?
To be eligible, submit your claim online within 24 hours of making your original booking.
How are group reservations handled for larger parties?
If you have 12 or more adults traveling together, you can request a special group reservation. This gives you more flexibility and options that fit your group.
Where can guests learn more about reservation policies?
You can find all booking policies and terms on the Best Western Hotels website. Be sure to review them before you book.
What is the maximum group size for a standard hotel booking?
You can book a room for up to 11 guests at one property with a standard reservation.