How does next-day delivery work at Cadbury Gifts Direct?
Next-day delivery costs £6.95 and applies to UK mainland orders placed before 4pm, Tuesday to Friday. Orders placed after 4pm or on holidays are processed the next working day.
What is the cost of expedited delivery?
Expedited delivery is available for £5.95 and offers a quicker option for UK mainland addresses.
Is registration required to browse the website?
Registration isn’t needed to browse. Details are only required during checkout. Creating an account allows for faster checkout, saved addresses, and access to Chocolate Chunks Rewards.
How can customers search for the right gift?
Shoppers can search by Occasion, Type, Brand, Recipient, or Price. They can also browse seasonal gifts or create a personalised chocolate hamper.
What happens if an item is unavailable?
Unavailable products may be replaced with a similar item of equal or higher value. Customers will be contacted if time allows, and refunds will be processed within a few days if needed.
What if single chocolate items are out of stock?
Similar substitutes may be sent for unavailable items. Customers can choose to accept or cancel, and refunds will be issued if the order can’t be completed.
What confirmation is sent after placing an order?
Customers receive an email confirming the order and another when it’s dispatched. Payment is taken at purchase, and card statements show “Cadbury Gifts Direct.”
What is the Cadbury Gifts Direct e-Gift card?
The e-Gift card lets recipients choose chocolate gifts online. It’s valid for three years and starts from £10, making it suitable for any occasion.
How can someone purchase an e-Gift card?
Select the e-Gift card option, fill in the recipient’s email, and add it to the basket. The card is emailed within minutes after purchase.
How can an e-Gift card be used?
Add products to the basket and enter the e-Gift card code at checkout. The balance is deducted automatically, and any remaining amount can be used later.