Do Go Electrical products include a warranty?
Yes, most products come with a manufacturer’s warranty that varies by brand and item type. Customers can review warranty details on the product page or in the included documentation.
What payment methods does Go Electrical accept?
Go Electrical accepts major credit and debit cards, including Visa, MasterCard, and PayPal. Additional secure online payment options may also be available. Every transaction is protected to ensure a smooth and safe checkout experience.
Can items be returned after purchase?
Yes, most items can be returned within 14 days if unused and in original packaging. Customers should check the return conditions before sending items back. This straightforward policy helps ensure customer satisfaction and convenience.
How can customers track their Go Electrical orders?
Once an order is dispatched, an email with tracking details is sent from the courier. Customers can follow the delivery progress online to see estimated arrival times and status updates.
Are installation services available for Go Electrical products?
Some Go Electrical products include optional installation services, depending on the item and location. Customers can find specific details on individual product pages before completing the purchase.
What should a customer do if an item arrives damaged?
If an order arrives damaged, the customer should contact Go Electrical customer service immediately. Providing the order number and clear photos of the damage helps speed up the process. The support team will then advise on replacement or refund options.
Is free delivery available on Go Electrical orders?
Yes, free delivery is often offered on orders above a specific minimum amount. The exact details appear at checkout before payment. This helps customers save on shipping costs while enjoying reliable delivery service.
Does Go Electrical offer discounts or promo codes?
Yes, shoppers can often find special discounts and promo codes for extra savings. These offers are available on selected products and updated regularly. Using Go Electrical voucher codes at checkout helps customers save more on quality appliances.
How can customers contact Go Electrical support?
Customers can contact the Go Electrical team through an online contact form, email, or phone. Assistance is available during working hours to help with product enquiries, orders, or after-sales support.
How long does delivery take from Go Electrical?
Delivery generally takes 2 to 5 working days, depending on the customer’s location and product availability. Orders are processed quickly, and updates are shared once dispatched. Customers can also track their parcels online for convenience.