Why should I subscribe to Low Cost Glasses Newsletter?
If you are tired of being the last to know about sales and deals, the brand’s newsletter service is the best solution for your concern. Along with providing the latest updates, the subscription provides you with a 10% instant discount on your first purchase of the brand’s products. So grab this winning deal and save like a savage.
How do I pay for my Low Cost Glasses orders?
Low Cost Glasses strives to keep payments easy while customers enjoy unparalleled quality of lenses, speedy services, and discounted prices. Here are the payment methods that you can use to shop at Low Cost Glasses:
- VISA
- MasterCard
- Google Pay
- Apple Pay
- Laybuy
- American Express
- Stripe
- PayPal
You can use Low Cost Glasses promo codes and vouchers along with these payment methods to make significant savings on your order.
How can I track my order from Low Cost Glasses?
In order to track your order and get all the latest updates on its delivery, simply follow these steps:
- Log in to the official Low Cost Glasses website.
- Scroll to the bottom of the home page.
- Select the "order tracking" option.
- Fill in the order details in the column asking for them.
- You will see the delivery status on your screen.
Can I cancel my order from Low Cost Glasses?
Yes, you can cancel your order from Low Cost Glasses. However, you can only make the cancellation request within 30 minutes of placing the order. After 30 minutes, you will be unable to cancel the order, so make a quick decision.
What happens if the glasses are faulty after delivery?
Faulty items can be returned or exchanged within 30 working days after delivery. The issue must be reported within this timeframe to qualify. Items should be returned in original condition with suitable packaging. Once assessed, a replacement or refund may be offered depending on availability. Faults caused by accidents or improper care are not covered.
Can prescription glasses be returned for vision issues?
Prescription glasses are made to individual requirements and usually cannot be returned for vision concerns. If lenses are not faulty or damaged, returns are not accepted. Accurate prescription details are essential at the time of ordering. Incorrect information provided during purchase may result in no full refund.
Is there a way to check frame styles before ordering?
A virtual try-on tool allows frames to be viewed before purchase. This feature helps shoppers see how styles look without commitment. Trying multiple frames reduces the chance of choosing unsuitable designs. As prescription glasses are custom-made, refunds or exchanges are limited once production begins.
Are refunds available for bespoke eyewear orders?
Refunds follow specific conditions due to the custom nature of eyewear. Lens and delivery costs are usually deducted from refunded amounts. In some cases, loyalty points may be credited instead of cash. Refund processing times can vary depending on payment method and assessment outcome.
How long does the product guarantee last?
A 30-day product guarantee covers faulty materials or workmanship. Faults must be reported within this period to qualify for support. Replacement items may be offered where suitable. Damage caused by misuse, fit issues, or prescription errors are not included under this guarantee.
Can an order be cancelled after purchase?
Order cancellations are accepted within 30 minutes of placement. Full payment and delivery charges are refunded if cancelled in time. After this window, cancellation may not be possible due to production starting. Refund timing may vary slightly depending on payment processing.