Do NEAFS pouches contain tobacco leaves?
No, NEAFS pouches are completely tobacco-free. They contain nicotine in several strength levels. They offer a cleaner alternative for adult smokers.
Can customers return products after ordering?
Returns may be possible within a cooling-off period. Sealed items cannot be returned once opened. Customer service can explain the correct return steps.
What happens if a product cannot be supplied?
If an item is out of stock, the customer is contacted by email. Payment is not processed for unavailable items. Any paid amount is refunded promptly.
Can NEAFS share details for age checks?
Age checks may involve services like Yoti. Personal information is handled securely during verification. Data is kept only as necessary for future checks.
Why must customers complete age verification?
NEAFS products are restricted to adults aged 18 and over. Verification ensures legal requirements are met. This process promotes responsible purchasing.
Are nicotine-free stick options available?
Yes, NEAFS offers both nicotine and nicotine-free stick choices. This provides flexibility for adult smokers. All options remain tobacco-free.
Do NEAFS sticks contain any tobacco?
No, NEAFS sticks do not include tobacco leaves. They rely on a cellulose-based blend instead. This supports a tobacco-free nicotine alternative.
What is NEAFS heated technology about?
NEAFS heated products warm a special blend instead of burning tobacco. This helps avoid ash, tar, and heavy smoke. Adult smokers often find it feels fresher than cigarettes.
How long can a nicotine pouch be kept in place?
Most pouches are kept for around 30 minutes. Nicotine is released gradually during that time. After use, the pouch should be removed and thrown away safely.
Are NEAFS pouches similar to snus products?
NEAFS pouches are different from snus. Snus is made from tobacco, but NEAFS contains no tobacco. The ingredients focus on plant-based materials and flavourings.