What items are allowed onboard a ferry?
You can bring most regular luggage, bikes, and sports gear. If you bring a car, you can pack holiday items and large things. Some items are not allowed, so check the rules before you go to avoid problems at the port.
Can pets travel with a vehicle onboard?
Yes, dogs and some pets can travel if you have a car ticket. Some routes have special areas or kennels for pets. Book early to make sure you get a space for your pet.
How many crossings operate on major routes each day?
There are many trips each day on busy routes like Dover to Calais or Hull to Rotterdam. Times may change depending on the season or day. Check the schedule page for the latest times.
What happens during a delay or cancellation of sailings?
If your ferry is late or cancelled, you’ll get updates by email or text if you signed up. You might be offered another sailing or a refund, depending on your ticket. Arrival times could change, so be ready to change your plans.
Is luggage allowance unlimited for each booking?
You can usually bring more luggage than on a plane. Limits might depend on your ticket type or car size. Extra-large items might cost more. Check your booking for details.
How early should a vehicle check-in be before departure?
Arrive 60 to 90 minutes before your ferry leaves. Getting there early makes boarding easier and less stressful. If you’re late, you may not be able to board.
Are cabins available for overnight sailings?
Yes, longer trips often have cabins for sleeping and privacy. There are different types, like standard or sea-view cabins. Booking early gives you more choices, but cabins cost extra.
Can foot passengers travel without a vehicle onboard?
Yes, many ferries let people walk on without a vehicle. There are special check-in lines for foot passengers. This is great for short trips or city visits.
What booking changes or amendments are permitted?
You may be able to change your travel dates, route, or number of people, depending on your ticket. If the new trip costs more, you’ll need to pay the difference. Check the rules for your ticket and make changes early to save money.
What should passengers do if a ticket hasn’t arrived?
If your ticket doesn’t show up, check your spam or junk email folder. Tickets usually arrive quickly. If you still can’t find it, contact customer service with your booking number, and they can send a new ticket.