How long does standard UK delivery take with Raffya?
Standard UK delivery with Raffya usually arrives within 3 to 5 working days. Orders are dispatched quickly to ensure timely delivery. Customers can expect reliable service and convenient updates once the order is shipped.
Is next-day delivery available for Raffya orders?
Yes, next-day delivery is available for orders placed before 4pm, Sunday to Friday. This option ensures fast delivery for shoppers who need items quickly. It’s an ideal choice for last-minute gifts or urgent purchases.
Does Raffya offer free UK delivery?
Free delivery is available on all UK orders over £100. Orders below this amount have a small delivery fee, which is shown at checkout. Combining multiple items in one purchase can help reach the free shipping limit.
Does Raffya ship internationally?
Yes, Raffya ships to many international locations. Delivery costs differ by location: £12 for Ireland, £15 for Europe, £18 for the USA, and £20 for the rest of the world. International customers receive the same tracking details once their parcel is shipped.
How can customers track their Raffya orders?
After dispatch, an email with a tracking number is sent automatically. Shoppers can use the tracking link to view real-time delivery updates. If there are delays or issues, customer care can help quickly.
What should customers do if their delivery is delayed?
If a delivery seems delayed, it’s best to check the tracking link first. If there is no update or the status hasn’t changed, contacting customer care can help resolve the issue.
What is Raffya’s return policy?
Raffya accepts returns within 28 days of receiving the order. Items must be unused, unwashed, and in their original condition with tags still attached. Proof of postage should always be kept for tracking purposes.
Can shoppers exchange an item from Raffya?
Yes, exchanges are available if the desired size or color is in stock. If the preferred option isn’t available, Raffya will issue a full refund instead.
How can customers use a discount code on Raffya?
A valid code can be entered in the “Discount code or gift card” box at checkout. Once applied, the total updates instantly, showing the new discounted amount before payment.
Is creating an account necessary to shop at Raffya?
No, shoppers can make purchases without creating an account. However, subscribing to the Raffya newsletter offers 15% OFF the first order and provides access to special offers and updates.