What is the return policy for Three Warriors products?
The return policy lasts for 30 days from the purchase date. To qualify for a return, items must be unused, in their original condition, and packaged as received. Returns made after 30 days or items missing parts due to customer error are not eligible for refunds or exchanges.
How are refunds processed at Three Warriors?
After a return is received and inspected, customers are notified by email about approval. If approved, the refund is processed and credited back to the original payment method within several days. Refund approval depends on the condition and timing of the returned product.
What should customers do if a refund has not been received?
Customers should first check their bank account and then contact their credit card company, as posting delays may occur. If the issue persists, they can reach out to info@threewarriors.com.au for help. Refund processing times can vary depending on the bank or card provider.
Can sale items be refunded?
Sale items cannot be refunded under any circumstances. Only regularly priced items qualify for refunds. This policy ensures that promotional pricing remains final once a purchase is completed.
How can customers exchange defective or damaged items?
Exchanges are available only for items that arrive defective or damaged. Customers can email info@threewarriors.com.au to request an exchange for the same product. The return package should be mailed to Cult Organic Products Pty Ltd, GPO BOX 1861, Hobart TAS 7001, Australia.
Are shipping costs refundable?
Return shipping costs are not refundable and are the customer’s responsibility. If a refund is approved, the original shipping fee is deducted from the total amount refunded. For items over $75, tracked or insured shipping is highly recommended to ensure safe return delivery.
Does Three Warriors offer free shipping?
Yes, free shipping is available for orders over a certain amount, such as $235. Customers can enjoy convenient and fast delivery across Australia while shopping confidently online.
Are Three Warriors products cruelty-free and certified organic?
Yes, all tanning products are certified organic, toxic-free, and cruelty-free. Three Warriors is proudly certified by the Australian Toxic Free Organisation and the Australian Cruelty Free Association. The brand makes sure every formula is safe for the skin and kind to animals.
What makes Three Warriors tanning products unique?
Three Warriors offers all-natural, sunless tanning formulas that nourish and hydrate the skin. The products are Australian-made, organic, and free from harmful chemicals, providing a flawless, natural glow without compromising health. Every product is designed to give a confident, radiant look safely.
Why do so many customers love Three Warriors?
The brand has built a loyal community thanks to its natural tanning formulas and glowing skincare range. Customers appreciate the toxic-free ingredients, cruelty-free certifications, and organic quality. Each product delivers an instant confidence boost while keeping skin healthy and radiant.