Your Surprise began its journey in 2005 from a small attic and has since grown into a leading personalised-gift brand headquartered in Zierikzee, Zeeland in the Netherlands. Today, it offers more than 1,500 unique gifts designed to delight every recipient and enhance every special moment.
The brand collaborates with well-known names such as AXE, Dove, Mentos, Milka, Miffy, Toblerone, The Smurfs, and more, bringing creative and high-quality personalised items to life. Whether shopping for babies, children, grandparents, teachers, newlyweds, or a special occasion, customers can enjoy even better value by applying Your Surprise Voucher Codes at checkout.
Delivery Policy
Personalised gifts require time and care, and Your Surprise ensures each item is crafted with attention to detail. Because of this customisation process, delivery times cannot be guaranteed, and shipping costs vary depending on the destination and the products selected.
Customers can view estimated delivery times, available Express Delivery options, and shipping fees directly on each product page for clarity. For added value, shoppers can apply Your Surprise Voucher Codes at checkout to enjoy savings while ordering thoughtful, customised gifts.
Ordering
You can personalise any gift or card with your name, message, or special text. If you prefer to keep the surprise without adding customisation, a free Message Card can be included instead. Your Surprise also offers a convenient reorder feature, allowing customers to repurchase the same gift within two years if they loved the result.
This flexibility makes gifting simple and memorable, whether you personalise or keep things classic. Shoppers can also apply Your Surprise Voucher Codes at checkout to enjoy additional savings while creating meaningful, custom-made presents.
Customer Service
The fascinating assortment of products brings the possibility of ultimate gratification to Your Surprise. There might be times when you have to admit an issue or make some special request to Your Surprise. Use the following mediums to reach out to Your Surprise or to resolve your queries:
- Contact Number – Call +44 20 3318 0348. It's available Monday to Friday from 7:30 AM to 4 PM (GMT) and on Saturday from 8 AM to 12 PM (GMT).
- Email Address – Email customersupport@ yoursurprise.co.uk with detailed query.
- Resolve queries directly by reading through the FAQs and Policies available on the Your Surprise Help Page.
Sign Up Newsletter
Signing up for Your Surprise newsletters brings you tons of surprise benefits. One such benefit is that you'll instantly receive a special Your Surprise discount code worth 20% in your inbox to claim the discount on your next purchase. Subscribe to Your Surprise Newsletters now to receive exclusive Your Surprise promotions, Your Surprise promo codes, voucher codes, and the latest information about the hottest gift deals in the UK.