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Never feel helpless when you crave for your favourite dish at anytime of the day and any place you could be. Order food online from your favourite restaurants in Malaysia and feel more energized for the day. Try different cuisines – Korean, Japanese, Thai, India, Chinese, Italian, and all sorts of food. Get along with CollectOffers MY to help you with your savings using Foodpanda codes, Foodpanda Voucher, Foodpanda promo codes 2020, and the latest discount on restaurants.
Finding satisfaction among the customer is the best profit that a business could earn. Foodpanda has been proficient enough to make it a merry platform for every food lover in Malaysia. The customer can choose the following mediums to get in touch with Foodpanda:
- Email Address – Email you queries at email@example.com with the details of your issue or request.
- Live Chat – Chat directly with the in-app feature at Foodpanda and get your queries answered in real-time.
- Registered Office – Foodpanda Malaysia Sdn Bhd, Unit B-3A-09, Level 3A, Block B, Southgate Commercial Centre, No. 2, Jalan Dua, Off Jalan Chan Sow Lin, 55200 Kuala Lumpur, Malaysia.
- Resolve your queries directly by reading through help desk and FAQs answered.
It is one outstanding platform to order groceries online from the store of your choice. Order groceries online in Malaysia from 7 Eleven, FamilyMart, Shell Select, Petron, Health Lane, Alpro Pharmacy, Matahari Online, SO Convenience Store, and many more of the favourites. Foodpanda promises 25 minutes of average delivery time for groceries orders to deliver. There’s no minimum order value requirement for it.
Cancellation & Refund Policy
Foodpanda allows petty mistakes one can make in a hurry. So, one can make changes to the current order and provide the delivery instructions and cooking instruction of the meal (such as to make it spicy, soft or crispy). If this doesn’t suffice, then there are certain provisions for the customers to cancel the order after placing the order.
The order can only be cancelled if the restaurant hasn’t accepted the order. Once the cancellation has been made then the customer is promised to receive full refunds for it. The refunds will be made directly to your original payment method or in the form of Foodpanda voucher.
Refer a Friend
Foodpanda comes with the fascination referral programme. Refer Foodpanda to your friends and known and earn rewards every time. The referred person must use the referral link and place their first order by using the unique Foodpanda First Order voucher codes worth RM15. Also, you’ll receive the Foodpanda referral discount code worth RM15. Make sure to have minimum spend of RM30 to claim and that too within 1 month, otherwise it will expire.
Convenience & Service
Foodpanda has mastered the art of satisfying its customers and has been an exemplary service to make it fabulous for its customer. Foodpanda is open from 10PM to 11PM every day of the week. The customer can add the items to order and Foodpanda will make sure to get them delivered with priority. Some restaurants at Foodpanda deliver all 24 hours of the day, customer can access these directly from the Foodpanda home screen under the “restaurant delivering”
Foodpanda is a phenomenally secure portal to order food online from the restaurant of your choice and you also don’t have to worry about the security to make transactions online. Foodpanda has the best secure payment portal that allows secure payment with trusted payment gateway. Customers can use any debit card or credit to make payment. Also, PayPal is a convenient option. Cash on delivery is also available at Foodpanda.
Foodpanda is ready to deliver order to any given location, be it office premises, your house or someone you know, and public spaces (including parks). The delivery is open 24 hours depending on the restaurant. The delivery time will be 30 to 60 minutes from the time of placing order. The delivery cost will certainly depend on your location and the restaurant you choose to order from. Foodpanda also promises contactless delivery for safety of health for the customer.