How is order tracking handled?
Tracking information is sent once the parcel leaves the warehouse. Customers can follow updates through the courier link.
What warranty support does Accurist include?
Each watch usually comes with a warranty for specific faults. The length and coverage depend on the model. Customers can register their watches online for easier service.
What if a product arrives faulty?
Accurist suggests reporting issues right away. Photos and a brief description help support assess the problem. Suitable solutions are then offered.
How do returns work for Accurist items?
Returns are accepted within 28 days. Items must be in original condition. Refunds are processed after evaluation.
Can a watch strap be resized?
Many straps can be adjusted for a better fit. Some require a specialist, while others have easy-to-use mechanisms. Details vary by model.
Are Accurist products eligible for engraving?
Many watches come with free engraving. This lets buyers personalize gifts or keepsakes. You can see if a product includes engraving on each product page.
Are gift services available?
Gift-ready options may be available. Personal engraving also adds a nice touch to gifts. Availability depends on the chosen item.
Is there a free delivery threshold?
Shoppers get free standard delivery when they spend over £75. This makes larger orders more cost-effective.
How can customers reach Accurist support?
Customers can contact support through the online help center. Queries are handled by email or forms. Replies aim to resolve issues quickly.
What delivery options does Accurist provide?
Accurist offers several delivery choices for UK customers. Standard delivery is available, and faster services might be offered. Costs depend on the option selected.