How much does delivery cost?
The standard delivery charge for the UK mainland is £6.95. Heavier items and remote locations may have different rates, which will be shown before you buy.
What happens with handmade or bespoke products?
Some products, including hand-finished items like door knobs and hooks, are made to order. Production times can range from four days to six weeks, depending on the design and demand.
Can customers in remote locations order too?
Yes, customers in areas like the Scottish Highlands and Northern Ireland can place orders easily. Any extra delivery costs will be displayed before you complete your payment for full transparency.
How does express delivery work?
Orders placed before noon can use express delivery, arriving within two working days. Only in-stock items qualify for this service, and it mainly applies to mainland UK.
What is the return policy?
Returns are accepted within 28 days for unused and resalable items. Customers can log in to their account or email support@castinstyle.co.uk to request a return.
What can customers expect from Royal Mail delivery?
Royal Mail aims to deliver most parcels within two working days, though it can take up to five. Orders are processed Monday to Saturday for your convenience.
How soon will standard orders arrive?
Standard orders usually leave the warehouse within two to three working days. Delivery happens Monday to Friday between 8am and 6pm, and may take a bit longer during busy times.
How can customers contact Cast In Style?
For questions about delivery or returns, customers can email support@castinstyle.co.uk. The team makes sure to handle each query quickly and professionally.
Does Cast In Style deliver outside the UK?
Absolutely! Cast In Style ships worldwide straight from its base in Shropshire, England. Whether you’re ordering from Europe, America, or beyond, delivery details are shown before checkout for your peace of mind.
Can bespoke products be returned?
Bespoke items are made specifically to order and cannot be returned unless they are faulty. Customers are encouraged to reach out before buying if they have any concerns about a product.