What is the procedure for returning an item?
Customers should complete the return form and send the item to Faretti’s warehouse in its original packaging. A unique return code is issued once contact has been made.
Can products be returned to Faretti?
Yes, products can be returned if the customer fills out a downloadable return form. The return form must be submitted along with the product to the warehouse address provided by Faretti.
Where should returns be sent?
All returned items must be sent directly to Faretti’s designated warehouse. The return address and details are shared after the customer requests a return.
How is the correct shoe size selected after measuring?
After measuring the foot, refer to the Faretti chart to find the corresponding size. Each model shows both shoe size and foot length to ensure a proper match before ordering.
What is the delivery timeline for Faretti products?
Standard order processing takes three to five business days after payment is confirmed. Delivery time may vary based on location and chosen shipping method.
What tools are needed to measure foot size?
A sheet of paper, a pencil or pen, a ruler, and adhesive tape are required. Place the paper on a flat surface, secure it with tape, trace the foot outline, and measure the length from heel to toe.
What if a customer needs a different shoe size?
If the received size isn’t suitable, a return or exchange can be made using the provided return process. Ensuring proper measurement before ordering helps avoid size issues.
How can customers find the right shoe size?
Choosing the right shoe size is simple. Faretti provides a size chart that matches foot length to shoe size. Shoppers can measure their feet using a sheet of paper, a pencil, a ruler, and tape for the most accurate fit.
How can customers contact Faretti for assistance?
Customers can reach out through the contact section on Faretti’s website. Queries about sizes, returns, or deliveries are handled promptly by the support team.
How long does it take for Faretti to process an order?
Faretti completes all orders within three to five working days after receiving full payment. The processing period starts once both the product and shipping costs are confirmed.