How can I join Fitness First?
Joining is quick and easy through a simple digital process. Visit the official website, choose your membership, and follow the sign-up steps. Once completed, you’ll receive instant access to begin your fitness journey.
How do I cancel my membership?
Members can cancel anytime with one month’s notice, provided all outstanding balances are cleared. Cancellation can be managed through the online Member Area, with confirmation sent via email once processed.
Can I freeze my membership?
Memberships can be frozen after the second month for one, two, or three months. During the freeze period, a reduced monthly fee applies, and members retain access to digital fitness features.
What happens if I miss a direct debit payment?
Missed payments are re-attempted within two weeks if the direct debit remains active. Alternatively, you can clear the balance online using a debit or credit card. Access to the club may be paused until the payment is received.
How do I pay for my membership?
Membership fees can be paid monthly by direct debit or as a one-time lump sum. New members usually pay their first fee and joining fee upfront by card.
Can I refer a friend to join?
Yes, members can invite friends through referral promotions. Check the Fitness First App for the latest offers that reward both the referrer and the new member.
How can I find my nearest Fitness First gym?
Use the club finder on the website to locate your nearest branch. Enter your postcode or use the map tool to see nearby gyms.
Am I tied into a contract?
Memberships are available for 1, 3, 6, 9, or 12 months. Some options may differ by club location. If you need to end your membership early, you can do so by paying a settlement fee.
What types of memberships are available?
Memberships include individual, student, and corporate options. Each plan provides multi-club access, advanced class booking, and four complimentary welcome sessions designed to support your first 90 days. These sessions help create structure, motivation, and progress.
What is the minimum age to join?
Anyone aged 16 or older can become a member. Under-18 members may need parental consent depending on club policy.