Do they offer free delivery?
Yes, free delivery is available on orders over £35. Delivery costs are clearly shown at checkout.
What delivery options can I choose?
There are several delivery options available. Next Day Delivery is offered for faster orders.
How long does delivery take?
The delivery times depend on the option chosen at checkout. Next Day Delivery arrives the next working day.
Are delivery costs and discounts shown clearly?
Yes, delivery charges and discount codes are added at checkout. You can review everything before paying.
Can I return an item if I change my mind?
Yes, items can be returned within 14 days if they are not faulty. A full refund is given once the return is approved.
Is the returns process easy?
Yes, returns are simple and clear. Instructions are provided to help you send items back easily.
Is customer support available in the UK?
Yes, customer service is based in the UK. The support is available during working hours if you need help.
How can I contact customer support?
You can contact the team by phone or email. Help is available for any questions or concerns.
What does Five Star Direct sell?
They sell useful items for everyday life, including products for the home, health, and travel.
Are payments safe on the website?
Yes, all payments are secure. They accept major credit cards and trusted payment methods.