What is Legend Footwear’s return window?
Legend Footwear allows returns within 14 days as long as items are unworn and in their original packaging. Tags, boxes, and accessories must be included. Items that show wear or damage may not be accepted.
Are there conditions for returning an item?
Returned products must be in perfect resale condition with all packaging intact. Any item that looks used may be declined.
How long does UK delivery take?
Standard UK delivery usually arrives in 2 to 3 working days. Next-day delivery is available from £1.99 for faster arrival.
Does Legend Footwear offer international delivery?
International delivery is available, and arrival times depend on the destination. Tracking updates help customers follow their parcel during shipment.
What if the tracking shows delivered but nothing arrived?
Customers should first check safe places or ask neighbors. If the parcel cannot be found, support can assist with further steps.
Can shoppers change their delivery address?
Address changes are possible only before the order is dispatched. Once shipped, the courier cannot alter the delivery details.
Is it possible to modify an order after payment?
Orders cannot be changed once dispatched. A new order is needed if adjustments are required.
How are tracking details provided?
Tracking information is emailed after dispatch. Customers can follow all updates directly on the courier’s website.
Can orders be cancelled?
Orders can be cancelled within 24 hours. If the item has already shipped, customers may refuse delivery or return it for a refund.
How much do returns cost?
UK returns cost £5 using a prepaid Royal Mail label, which is deducted from the refund. EU returns cost €6.25.