Why can rust appear on steel components?
Steel parts are coated to prevent rust. Scratches can expose steel surfaces. The resulting oxidation is considered normal wear.
What is excluded from the Sunjoy warranty?
The warranty does not cover damage from extreme weather events. Wear from external conditions is also excluded. Warranty terms differ by product.
How can manuals be downloaded?
Manual links are available on each product page. Clicking the link opens the document. Files can be saved to your device.
Can Sunjoy carports be used throughout the year?
Sunjoy carports are built for year-round outdoor use. They protect vehicles in various seasons. The quality of installation affects their performance.
Can more than one discount be applied per order?
At checkout, orders are limited to one promotional benefit. Sunjoy discount codes, when offered, are accepted individually and cannot be stacked with other discounts.
Do Sunjoy gazebos include solid roofing?
Many gazebo models come with hardtop steel or polycarbonate roofs. These roofs provide stability and coverage. The design varies by product.
How are replacements handled for discontinued items?
Original styles are replaced when available. Discontinued products may have substitutes. Similar designs or colors will be provided.
Are Sunjoy products designed for outdoor environments?
All Sunjoy structures are meant for outdoor use. The materials can handle different weather conditions. Proper care can extend their lifespan.
Are replacement parts identical to originals?
Replacement parts match original specifications when possible. Alternatives may be used if the originals are unavailable. Function and fit remain the same.
What makes Sunjoy outdoor structures durable?
Sunjoy products use strong, weather-resistant materials. Powder-coated steel and aluminum improve durability. Cedar wood adds natural strength and beauty.