How often are new items added to Pedroshoes.com?
New items are added every week on Pedroshoes.com. You can see the latest arrivals on the New Arrivals page.
What can I do if an item is out of stock online?
If an item is out of stock online, Pedro can check if it is available in their stores. Just contact customers@Pedroshoes.comOpens a new window or use live chat for help.
Are Pedro products restocked regularly?
Pedro restocks items based on stock and demand. Some items may return, but it is not guaranteed.
Does Pedro offer customisation services?
Pedro does not offer any customisation services. All products are sold as shown on the website.
How can I choose the right size?
You can use the Size Guide on each product page to find your best fit. Pedro sizes do not come in half sizes.
Are product colours always the same as shown online?
Product colours may look different because of lighting and screen settings. For the most correct details, check the product description.
Does Pedro offer repair services for international orders?
Pedro cannot repair items for international orders. If an item is damaged or faulty, contact customer service for help with returns or exchanges.
What materials are Pedro products made of?
Pedro products use genuine leather, synthetic fabrics, and metallic parts. These materials can react to humidity and other things, so it is best to keep them dry.
How should I care for my Pedro items?
Wipe items with a soft dry cloth to clean them. Store them in a cool, dry place inside a protective bag when not in use.
How does Pedro handle counterfeit products?
Pedro works with the police, customs, and online platforms to stop fake products. They also take action against fake websites to protect their brand.