How do I sign up at KKday?
It's quick and easy! Visit KKday home page. Scroll to the top right corner of the page and click on "Log In/Sign Up". A pop-up will arise; go to "sign up" located at the bottom. Fill in with Email, Facebook account or Google to create an account. Then, click on Sign Up. Your account will be created, thereon.
How do I cancel the booking on KKday?
To cancel a booking on KKday, begin by visiting the KKday homepage and logging into your account. Navigate to the "My Bookings" section under your user profile, then scroll to find the booking you wish to cancel. Once located, open the specific booking page and click on the "Cancel" option. Confirm the cancellation when prompted, and your booking will be cancelled instantly. Afterward, simply wait for the refund to be processed.
How do you track booking status on KKday?
To find information about your booking on KKday, start by visiting the KKday homepage. Next, go to your account by clicking the icon located at the top right corner of the page. From there, select the "Booking Summary" option to view your past and upcoming reservations. Browse through the list to find the specific booking you're looking for and click on it. Once opened, carefully read through the provided details to get answers to your queries and better understand your reservation.
Can I transfer KKday Points to others?
KKday points are non-transferable! KKday points are issued to a specific account and can be used by the beneficiary buyer.
Why can't I find my KKday order?
First, make sure you are signed in with the same account you used to place the booking. KKday supports different login methods such as email, Google, Facebook, and LINE, so using a different login may prevent your order from appearing.
When will I receive my KKday voucher?
Instant confirmation products are usually sent to your email immediately after payment is completed. If you cannot find the voucher, be sure to check your spam or junk folder.
How long does a KKday refund take?
Refund processing depends on the product's cancellation policy and your payment method. After the supplier completes the cancellation, KKday submits the refund to your card issuer within 14 business days.
Can I merge two KKday accounts?
No, KKday does not support merging accounts. This policy helps protect user privacy and prevents issues with identity verification.
How can I delete my KKday account?
You can request account deletion through the Account Settings section on the KKday website or mobile app. Once you confirm your request and provide a reason, your account deletion process will begin.
What is the KKday Rewards Program?
The KKday Rewards Program gives members access to different membership levels, including Silver, Gold, Platinum, and Black Diamond. Your membership tier is based on the experience points you earn, and enrollment is automatic.