How much does delivery cost?
Delivery charges are calculated according to product weight. Charges for non-UK mainland addresses may differ. Full details of delivery costs are available on the dedicated delivery information page. This ensures customers know exactly what to expect before ordering.
How long does delivery usually take?
Delivery times vary depending on the product ordered. Stock items, like literature stands, are usually dispatched within one working day. Made-to-order products depend on print-ready artwork and their individual lead time. Specific delivery schedules are always agreed with the customer.
Where can I check my product’s lead time?
Every product has a lead time clearly displayed on its product page. This helps customers plan when to expect their order. Lead times depend on whether the item is in stock or made to specification. More details are available on the delivery information page.
Can I request faster delivery?
Faster delivery may be possible for printed products. Customers should call 01995 606633 to check availability. The production schedule will be reviewed to see if an earlier dispatch is possible. This option depends on the current workload and product requirements.
Do stock items ship faster?
Yes, stock items usually leave the warehouse much quicker. For example, literature stands are often dispatched within one working day. This makes them ideal for customers with urgent requirements. Made-to-order products may naturally take longer to prepare and send.
What if I need to return something?
Returns are handled in line with the company’s policy. Full details can be found on the Terms & Conditions page. This ensures customers understand their rights and responsibilities before making a return. Policies also explain how cancellations are managed.
Can I order if I live outside the UK mainland?
Yes, delivery can be arranged for non-UK mainland addresses. However, delivery charges and times may vary. Customers are encouraged to check the delivery information page for accurate details. This avoids surprises and helps plan international deliveries smoothly.
What happens if my product isn’t listed online?
Not every available product is displayed on the website. Customers should call 01995 606633 to enquire about specific requirements. Many additional display items can be sourced on request. This makes it possible to find tailored solutions even if not shown online.
Will I be contacted about my order schedule?
Yes, customers are always contacted to confirm delivery schedules. This ensures an acceptable timescale is agreed before despatch. Communication is especially important for customised or printed products. Customers remain fully informed about expected delivery times.
Where can I find more delivery information?
Full details about delivery charges, timescales, and terms are available online. Customers can visit the delivery information page for accurate guidance. This page is regularly updated to reflect current practices. It provides clear answers for most delivery-related queries.