What delivery methods are available at PRC Direct?
Customers can select from various delivery options, such as Standard Delivery (5 to 7 working days, usually free), Express Delivery (3 to 5 working days, for an extra fee), and Premium Delivery on a specific date. Saturday Delivery is available for an additional charge if ordered before 1:00 pm on Friday.
Is home entertainment installation available through PRC Direct?
Yes, professional installation services are offered for home entertainment systems in London, Essex, and the South-East. The experienced team works with top brands and certified technicians to ensure high-quality results. Installations are well-respected in the industry for reliability and attention to detail.
Does PRC Direct deliver nationwide?
PRC Direct delivers to most of the UK mainland, though there may be some regional limits. Customers can check eligibility by using the postcode checker on the Basket Page or by contacting customer service for regional delivery information.
Does PRC Direct offer a price match guarantee?
PRC Direct regularly checks prices to provide good value for customers. If a lower price is found from a UK-authorised dealer for a brand-new, in-stock product, the team will attempt to match or beat it. This doesn’t apply to discontinued models, grey imports, ex-display items, or purchases made on finance.
How can customers schedule a home entertainment installation?
Customers can set up an installation by calling PRC Direct or by submitting an enquiry through the website. The installation team offers personalised advice to fit various budgets and ensures a smooth, professional setup for every client.
Can deliveries be left in a safe place or with a neighbour?
No, all deliveries must be signed for by the customer at the cardholder’s address. Items cannot be left with neighbours or in unsecured spots like porches or garages. This policy keeps every delivery secure and verified.
Are voucher codes valid on all PRC Direct purchases?
Discounts from PRC Direct Voucher Codes cannot be applied to finance purchases or price-matched products. However, they are valid for regular orders, allowing customers to save more on electronics, home entertainment systems, and appliances.
How can customers pay using finance options?
To make a purchase with finance, customers can select the finance option on the checkout page. In-store buyers just need to tell the sales consultant when finishing their order at any PRC Direct showroom. The process is simple and offers flexible repayment terms for easy budgeting.
Who can apply for PRC Direct finance?
Applicants must be over 18 years old and either work at least 16 hours a week or be retired with a regular income. They also need to have lived in the United Kingdom for at least 12 months. Homemakers can apply in their own names but should include their partner’s job details. Finance options are not available for residents of Eire.
How can shoppers check delivery fees and options?
Shoppers can see delivery costs and available options by entering a postcode on the Basket Page. Some postcodes might be outside the standard delivery area. For exact delivery quotes, customers can reach out to PRC Direct’s support team at 020 8911 0311 for help.