How can I get product updates and promotions from Tiki?
You can sign up for a Tiki account to regularly get news about new products, special discounts, and offers. These updates help you save money and find the best items on the Tiki.vn website.
How do I track my order status?
After you place your order, log in to your account and go to the order section. You can easily see where your order is and when it will arrive.
Does Tiki remember my information for future orders?
Yes, after you register and order once, Tiki saves your personal details. This makes your next orders faster and easier, as your information will be filled in automatically.
What are Tiki Points and how do I use them?
Tiki Points are rewards you earn when shopping on Tiki.vn. You can use these points to get discounts on your next orders and save money.
Are there special offers for registered users?
Yes, Tiki often gives special promotions and deals just for customers who have registered an account. This means you can enjoy more savings compared to non-registered shoppers.
How do I check the status of a return order?
Log in to your Tiki account and go to the Returns section. Select your order to see the return code, status, and more information about your return.
How do I change my password on Tiki?
Log in to your account and go to Account Information, then choose Update Password. Enter your old password, type in your new password, and save the changes.
How do I cancel an order on Tiki?
You can cancel your order if it is still being processed by going to Order Management in your account. Select the order, choose a reason, and click Agree to cancel it.
How do I delete my Tiki account?
Log in to your account on the Tiki app, go to Settings, and select Request account deletion. Read the important information, confirm you want to delete, and enter the code sent to you.
Can I buy many products in one order?
Yes, you can add different products to your cart and make one order. All items will be packed together and delivered to your address.