How can a booking be changed with Etihad Airways?
Bookings can be managed online. Options include modifying flights, updating contact details, or adding extras like baggage and seat selection. If the booking was made through a travel agent, contact the agent directly for changes.
What services are available through the Etihad Airways manage booking portal?
The portal allows changes to upcoming flights, contact information, and extras. Passengers can also check in online, download boarding passes, and submit special requests conveniently from the same page.
How can passengers stay updated about flight details?
Log in to etihad.com/manage or use the Etihad Airways app. Keeping contact details up to date ensures timely notifications about schedule changes or disruptions
Are flight changes possible with all Etihad Airways fare types?
Flight change policies depend on the fare type. Some fares are flexible, while others may require a fee. The most restrictive fare rules in a booking will apply. Always check fare conditions before making changes.
How close to departure can a booking be changed?
Changes can be made up to four days before departure. Review ticket conditions for specific rules and possible fees.
What happens if a flight is cancelled by Etihad Airways?
An email with rebooking options is sent to the passenger. For cancellations over three days before travel, visit etihad.com/manage to find alternatives. For closer cancellations, additional support is provided to arrange a new flight.
Are connecting flights rebooked if the main flight is cancelled?
Connecting flights will also be rebooked when required. This ensures a smooth journey even if the original itinerary changes.
What is Etihad Airways’ policy for refunds?
Refund policies depend on the original ticket’s fare conditions. Some fares may not be refundable, while others offer full or partial refunds. Always check the ticket rules before requesting a refund.
Are there exceptions for change and refund fees in emergencies?
In cases of a guest’s passing or an immediate family member’s loss, change and refund fees are waived. Official documentation is necessary to process such requests.
Can changes be made if the booking was made through a travel agent?
If booked through a travel agent, any changes must be handled by contacting the agent directly. The online portal is only for bookings made directly with Etihad Airways.