What ticketing options does Kiwi.com have?
Kiwi.com offers you Flexi, Standard and Saver ticketing options so that travelers can enjoy flexible bookings. You can choose between tickets that are easily cancellable if you are not sure about your plans or you can simply go with the latest bargain without having to pay a penny more.
Which payment methods are accepted by Kiwi.com?
You can pay via credit and debit cards secured by Visa, MasterCard, American Express, JCB, Discover, Maestro, Mir, and Diners Club International. You may also use other payment options like AliPay, China UnionPay, and PayPal on Kiwi.com.
Does Kiwi.com offer a referral discount?
You can invite your friends to use Kiwi.com, and for every successful booking that is made through your referral link, you will get a €20 promo code that can be used on your future bookings. Your friends will also get a €10 voucher for creating an account.
How can I change my trip?
You can make changes to your trip 48 hours prior to the departure date by signing into your Kiwi.com account. Just go to the 'changes and cancellations' section on its website and click on the 'change your itinerary' option.
What determines the refund options on Kiwi.com?
Refund options depend on whether the airline or the traveller cancels the trip. Additional factors include disruption service protection and specific ticket terms.
How does airline cancellation affect refund eligibility?
If the airline cancels the trip, refund options may improve, especially with disruption service protection. Specific rules will apply based on the booking details.
Can a trip be cancelled for a refund at any time?
Eligibility for a refund depends on how far in advance the cancellation is made. Some bookings have strict time limits for cancellations and refunds.
What types of refunds are available on Kiwi.com?
Refunds may be issued as Kiwi.com Credit or returned to the original payment method. The refund type depends on the ticket selected during booking.
How does the Kiwi.com Guarantee help with check-in?
With the Kiwi.com Guarantee, automatic check-in is provided if traveler details are submitted at least 24 hours before departure. This makes the process smoother and more convenient.
What if automatic check-in fails on Kiwi.com?
If automatic check-in fails, travelers will be notified and asked to check in directly with the airline. If online check-in is not possible, in-person check-in at the airport will be necessary.