Kode Promo Zalora & Kode Diskon Zalora January 2021

About Zalora

Zalora has the styles that will bring out your prettiest smiles. It collaborates with local and international brands like Vans, Nike, Fossil, Topshop, Mango, Adidas, Dorothy Perkins, Puma, and more brands. Get the best outfits with the finest accessories, footwear, bags, sportswear, premium wearable, clothing, modest wear, and the ones you would love to put on.

This online retailer was launched in 2012 for Indonesia and other Southeast Asian countries – Malaysia, Singapore, Philippines, HK, and Taiwan. Its parent organization is the global Fashion Group, is founded and owned by Chris Feng. It is partly owned by Rocket Internet.

Easy Delivery

Zalora has the best options for delivery to Indonesia! It partners with the best logistics partners i.e. Lion Parcel, RPX, Zoom, PopBox, Ninja, JNE, POS Indonesia, SAP, and many more reliable services. The customers also have the best options to choose the perfect delivery method. Standard delivery takes up to 4-7 working days for Jabodetabek and 11-19 working days for delivery outside Jabodetabek. Also, it has got Express Delivery options for certain areas.

Products sold by Zalora or sold by sellers are delivered for free to Jabodetabek if the order is valuing over IDR300000. Moreover, a discount of Rp30RB to Rp60RB is provided to deliver to Java & Bali, Sumatra & Kalimantan, Sulawesi & Nusa Tenggara, and Maluku & Papua, only if the minimum threshold requirement is fulfilled. There are always discounts on shipping if you qualify the minimum spend criteria with Rp200RIBU to Rp300RIBU.

Cancellation, Exchange &Return

Cancel your order before the date of its arrival. The items must be returned must be with original packaging and unused; should be made within 30 days after the day of receipt. There are three ways to return your order - Self-Return at drop-off point, Self-Return at PostCo Outlet, and Schedule Pick –up.

Exchange is subject to availability and if the price difference is above 20%, then it couldn’t be exchanged.

Customer Support

Indonesia customers for Zalora are provided with various means to contact. Contact your fashion provider by the following means –

1. Customer Service – Call at +62 2129490100, this service is available during working hours.
2. Live Chat powered by Zendesk – Contact during working hours.
3. Direct Email – Email with your query directly from the Contact page.
4. Social Media – It is available for Instagram DM and Facebook Message, during working hours.
5. Email Address - customer@id.zalora.com, email your queries.

Working Hours - Monday to Friday between 9 AM – 6 PM. Public holidays are not considered working.

Shopping & More Saving

Zalora gives you the joy to fit brands in your budget and be at your swank. It runs flash deals, bank promotions, brand discounts, festive sale, free shipping, new user discount, weekly promo codes, free gifts with brand products, and lots more. Also, enjoy free return and cancellation facilities. The watch brands and luggage brands come into the Zalora warranty policy. Some of the brands also offer repair services.

Sign Up & New Customer Discount

Sign up at Zalora ID and subscribe to newsletters to get special member-exclusive promotions and perks. It aims to reach out to more people and bring an immense range of that all customers can utilize the first-order discount code for an additional discount. Also, all new customers get an RM75 discount on the first purchase on a minimum of Rp350RIBU to spend without using any code. App users get Kode Diskon Zalora worth a 22% discount and cashback on the first purchase through the app.

100% Secure Payment

Use credit or debit cards (MasterCard, Visa, and American Express); CIMB Clicks; GO-Pay; PayPal; Zalora E-Gift Card; and online banking. Pay by using Cash on Delivery, Bank Transfer, and Store Credits. Its payment portal is secure for a credit card with gateway Cybersource; with CVV verification; and with PCI (Payment Card Industry Data Security Standard).

The payment procedure is simplistic with the best user interface.

Refund Policy

Get a full refund in case the cancellation of the order qualifies through return policy norms. Enjoy a 100% refund when you return the order by following the conditions asked. The refund could be made in the form of store credit, bank transfer, or in the same medium used originally for payment.

The refund to be processed may take some time, which depends on your payment provider. Store Credit refund will be made instantly.

How to use Zalora Promo Codes?

1. Firstly, go to https://www.collectoffers.com/id/zalora and search by entering “Zalora” in the search box.
2. Select the offer you wish to use.
3. Add products to your cart that your wish to purchase.
4. Copy the code and go through the information provided on the page thus opened.
5. Apply the code in the box that says “gift certificate and promo code” at the checkout page.
6. Your code will be applied successfully. 

How do I return my order?

You must fill out the Return Form to return your order and contact Zalora. There are several ways to return your order easily. Drop Off Service include POS Indonesia (Free), Popbox (Free), Alfatrex (free), and other expedition services; and it has got paid to pick up service.

How do I cancel my order at Zalora?

1. Go to Zalora ID home page.
2. Click on “Track my order” under your Account.
3. Open the order summary and select the order you wish to cancel by tick mark the check box.
4. Click on Cancel Items.
5. Confirm cancellation and your order will be canceled immediately.

How to track my order at Zalora?

It is quite simple and effortless. You just need to assure that you are signed into your account. Go to the “track my order” option provided under your “Account”. Select the order you wish to know about and go through the details.

How do I sign up at Zalora?

1. Go to Zalora MY home page. 
2. Scroll up and get to “register” by clicking on it. 
3. Choose to sign up with a “Facebook account” or Email Address. 
4. Fill in the details and check the box. 
5. Then, click on “sign up” and your account will be registered.

The best Womenswear, Menswear, Modest wear, Sportswear, Beauty products, and Kidswear are appeased along with most wanted international and local brands. Get the most favorable deals and extra savings with KodeDiskonZalora and offers.

• Email: help@zalora.co.id
• Phone: (021) 29490100
• More Info