How do I cancel or change my flight booking?
Find the policy in your booking details after logging into your account and submitting the cancellation request. No worries if you don't have a Trip.com account. Proceed to cancel or change the reservation through email.
Can I change my payment method?
If the payment has yet to be made then choose to pay after the booking but for the cases when the payment has already been made for the booking then you cannot change the method.
How do I check my booking information?
You can check the booking information like the departure date, contact details, passenger lists and others in detail on the booking page. Kindly check that and for further enquiry, contact the Trip.com customer service team.
Where can I use the Trip.com rewards?
You can redeem the Trip.com coins while making a reservation on the Trip.com app. The 100 Trip Coins are equivalent to US$1. You can also check the rewards balance left in your account.
How do I get the best Trip.com promotion code?
Get the best Trip.com promo codes from here. We bring fresh discount deals to your disposal so that you can save immense amounts of money without any trouble. Whether it is the regular Trip.com promotion or mega sale events like Trip.com 11.11 Sale, 12.12 Sale, Chinese New Year Sale, Christmas Sale and others, get your hands on every offer in a click.
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How do I add extra baggage allowance?
Extra baggage can be added while booking or afterwards. If shown during booking, select the weight and pay. After booking, check Flight Bookings for the option. Prices will be confirmed before payment.
Can I modify my hotel reservation details?
Yes, before the modification deadline. In the Trip.com app, go to booking details, select Manage Booking > Modify Booking, and update the date, room, or guest name.
What are the available check-in options?
Check-in can be added during booking or after ticket issuance. Smart check-in provides an e-boarding pass 12 hours before departure. You can also check in through Flight Bookings by selecting Check-in and Seats.
How do I know if fees apply to changes or cancellations?
Fees depend on the airline’s ticket policy. When submitting a change or cancellation request, the system will display possible charges. Always review the fare rules linked to your booking for details.