Who can book online?
Only adults who can enter into contracts are allowed to make bookings. The person making the reservation confirms they understand and accept all booking terms. Children cannot book, and all details entered must be accurate and truthful.
How is a booking confirmed online?
To confirm a reservation, valid credit card details must be entered as a guarantee. This does not apply to agency bookings or reservations with special conditions. A booking voucher will be provided and must be shown at the hotel reception upon arrival.
What is the cancellation policy for reservations?
Cancellations can usually be made free of charge within the time frame specified for each rate. Requests should be sent by email along with the reservation number. If cancelled after the allowed period, the fees stated in the rate will apply.
Can reservations be changed after booking?
Reservations can be changed later by emailing the hotel with the booking number. Any changes depend on room availability at the time of the request. Prices may also be adjusted based on the new dates chosen.
What rights and responsibilities do guests have?
Guests have the right to receive services that match their booking. Hotels must provide a complaints book for any issues. Guests must pay for services, follow hotel rules, respect staff and other guests, and care for the environment.
What benefits do I get when I book directly on the Port Blue Hotels website?
If you reserve through the official Port Blue Hotels site, you’ll enjoy exclusive advantages like the best price guarantee, BeBlue membership perks, online pre-check-in, special offers, and sometimes even free spa access.
What is BeBlue, and how does it work?
BeBlue is Port Blue Hotels’s loyalty program. Joining BeBlue gives you member benefits such as discounts, special offers, and other perks for being part of the Port Blue Hotels community.
Can I check in before arriving at the hotel?
Yes. Port Blue Hotels offers an online pre-check-in service, which allows guests to complete certain steps before they arrive. This helps make your arrival smoother and quicker.
Are there any special offers or gift packages available?
Yes. PortBlue often has special offers and gift packages on its website. These seasonal or promotional deals aim to provide travellers with extra value, especially when paired with Port Blue Hotels Voucher Codes. Make sure to check the Offers section regularly for the latest savings.
What is Oceans Spa & Wellness?
Oceans Spa & Wellness is Port Blue Hotels’s spa and wellness division. It provides guests with relaxation services, treatments, wellness programs, and spaces focused on wellbeing.