Established in 2012, it was founded by Maximilian Bittner, Mads Faurholt, Stefan Bruun, and Raphael Strauch, along with Rocket Internet. A number of investors formed it, and it was later purchased and owned by the Alibaba group. Present in countries other than Vietnam are Indonesia, Malaysia, the Philippines, Singapore, and Thailand.
When shopping on Lazada, you’ll find a wide range of products already offered at reduced prices. Shoppers can take advantage of cost-saving features like bán hàng Lazada and Lazada flash sales to maximise their savings. Whether you're browsing through trusted sellers on LazMall or exploring international options on LazGlobal, there's something for every need and budget. To make your shopping experience even more rewarding, don’t forget to use Lazada Promo Codes for additional discounts and unbeatable deals at checkout.
Returns
Lazada's return policy is easy, swift and below is the conditions and requirements customers must consider before opting for it.
- You can easily opt for returns through my account.
- The product should be sent within the return period which is 7,14, or 15 days.
- Return product must have full accessories, user manual, warranty cards, free gifts, and invoice.
- Special category product is not eligible for returns.
- The product should not be used or damaged and all the original tags must be intact.
- Customers can also choose to call the seller directly and decide what to do for returns.
- Return policy varies from seller to product and is decided by them.
Payment Methods
Customers experience a swift and secure payment experience at Lazada. Below are the payment methods customers can opt for.
- Cash On Delivery (COD)
- Credit/Debit Card
- ATM Card
- eM Wallet
- MoMo Wallet
With all the above easy payment options, customers can apply our promo codes Lazada that will load them with instant savings and discounts on their purchases.
Refunds
Lazada refunds are easy and below are the points customers need to consider.
- Refunds are processed once it passes the quality check.
- You can track its status through ‘My order’ in your account.
- Store credit is instantly received within 1 day.
- For COD orders receive your refunds within 1-2 days.
- For all the other methods payments are transferred within 1 day.
Customer Care Services
Customer service Lazada is supportive and below are the option through which you can easily resolve your issue.
- Chat option is available 24x7 on their platform.
- You can call on Lazada hotline number 19006509.
- Connect with the Facebook buyer’s community.
- System-generated FAQs will help you with quick resolution.