Can I exchange my Boardriders order?
Yes, you can exchange your Quiksilver Boardriders order. Ensure to apply for it within 7 days.
How long does Boardriders Collect Point delivery take?
In most cases, the Collect Point delivery orders are ready to be picked up within 1 working day. You will be informed once your order is ready.
Do Boardriders bucks expire?
Boardriders bucks expire after 1 year from the day it is credited. For every one South African rand spent on the platform, 1 buck is earned.
How long do customers have to return a product purchased from Boardriders?
Boardriders allows customers 30 days from the date of delivery to return products. This return window applies to all purchases made through Boardriders.
What are the requirements for returning a product to Boardriders?
Boardriders only accepts returns if the product is in perfect condition, with original packaging, swing tags, hygiene stickers, manuals, and accessories. Returns that do not meet these requirements may be declined.
Can products bought from Boardriders be returned to a physical store?
Boardriders only accepts returns sent to the warehouse. Products cannot be returned to physical Boardriders stores.
How are refunds processed for returned products at Boardriders?
Boardriders only issues refunds after inspecting the returned product at the warehouse. Refunds are credited to the original payment method once the product passes inspection.
How long does delivery take with Boardriders?
Standard delivery takes 3 to 5 working days, while delivery during sales may take 5 to 12 working days.
How long do customers have to return a product purchased from Boardriders?
Boardriders allows customers 30 days from the date of delivery to return products. This return window applies to all purchases made through Boardriders.
What are the requirements for returning a product to Boardriders?
Boardriders only accepts returns if the product is in perfect condition, with original packaging, swing tags, hygiene stickers, manuals, and accessories. Returns that do not meet these requirements may be declined.
Can products bought from Boardriders be returned to a physical store?
Boardriders only accepts returns sent to the warehouse. Products cannot be returned to physical Boardriders stores.
How are refunds processed for returned products at Boardriders?
Boardriders only issues refunds after inspecting the returned product at the warehouse. Refunds are credited to the original payment method once the product passes inspection.
How long does delivery take with Boardriders?
Standard delivery takes 3 to 5 working days, while delivery during sales may take 5 to 12 working days.
Are there any restrictions on delivery locations for Boardriders orders?
Boardriders only ships orders within South Africa. Delivery to addresses outside South Africa is not available.
How can I track my order?
Upon confirmation of the order by the vendor, you will receive a Boardriders order tracking number. You can use the tracking number to locate your order.