What is the Traveloka Priority Program?
Traveloka Priority Program is their loyalty program, which you can join by creating a profile with them. The program comes with multiple benefits depending upon your membership status (Bronze, Silver and Gold) like:
- Extra discounts on Traveloka
- Extra Traveloka coupon that can be combined with other Traveloka promotions
- Free Stay Benefits on selected properties
- Exclusive access to Traveloka codes
Does Traveloka offer EPIC sales and referral discounts?
Yes, they do occasionally. You can find the Epic referral promo or sale on this page if they are still running or else choose other Traveloka voucher codes for genuine bargains.
What are the biggest saving options at Traveloka?
You can get the most out of your Traveloka booking by purchasing the deals during the mega sale events like Black Friday Sale, 11.11 Sale, Cyber Monday Sale, 12.12 Sale, New Year Sale and others. Besides, we have got fresh discounts on Traveloka and offers for you to enjoy savings on every booking.
What payment methods does Traveloka accept?
Traveloka supports various payment methods, including credit and debit cards, bank transfers, digital wallets, online banking, and other local payment options. The available methods depend on the selected currency and booking region.
Can customers cancel a booking through Traveloka?
Yes. Eligible bookings can be cancelled through the My Booking section. Cancellation policies depend on the airline, hotel, or service provider, and some bookings may not qualify for a refund.
How can customers request a refund?
Customers can submit a refund request through the My Booking page or the Help Centre. After the request is reviewed and approved, the refund is processed according to the provider's policy and the original payment method or Refund Balance, where applicable."
Can a booking be rescheduled?
Yes. Selected flights and hotel bookings can be rescheduled if the booking terms allow changes. Any fare differences, service fees, or supplier charges may apply depending on the booking conditions.
How can customers check their refund status?
Customers can track the progress of their refund request through the My Booking section or the Help Centre after signing in to their account. Status updates are displayed once the request has been processed.
Does Traveloka offer a rewards programme?
Yes. Traveloka offers a loyalty programme that allows eligible customers to collect Traveloka Points from qualifying transactions. These points can be used according to the programme's terms and participating promotions.
What are the other online booking platforms?
They are partnered with reputed online booking platforms and offer discount coupons from retailers like Expedia.