How can a room be booked through Bestprice?
Rooms can be booked by calling the Bestprice Hotline or office phone number. Customers may also visit the Bestprice website for easy online booking.
How can a booking be cancelled or changed with Bestprice?
Contact Bestprice by email at marketing@Bestprice.vnOpens a new window or phone: (024) 7307 2605 to request a cancellation or change. Always refer to the cancellation policy before proceeding.
What happens if a reservation is cancelled after payment?
Refunds depend on the hotel’s cancellation policy or promotional terms. Always check the policy carefully before booking to avoid unexpected charges.
Is there a fee for refund transfers with Bestprice?
If a refund is processed by transfer, the customer will be responsible for the transfer fee. There is no fee if the customer receives the refund directly at the office.
Are the prices on Bestprice discounted?
Prices listed on Bestprice are discounted and official. For bulk room bookings, Bestprice may negotiate with hotels to offer even more reasonable rates.
Does Bestprice protect customer information?
Bestprice does not disclose personal information except what is necessary for hotel partners to process the booking. Further details can be found in the privacy policy.
Are rooms booked through Bestprice guaranteed?
Booking through Bestprice offers a lower price than booking directly with the hotel. Customers are guaranteed their reserved room and can benefit from various promotions.
What should be done if an airline ticket is lost?
Airline tickets are sent as paper, QR codes, or email. If a ticket is lost, provide the ticket number and passenger details to Bestprice for a reissue. E-tickets only require the correct information at the airport.
How can ticket loss be prevented?
After receiving your e-ticket or paper ticket, take a photo of the code, name, flight number, and flight time. Save these details to your phone or notebook for safekeeping.
Can Bestprice offer special rates for group bookings?
Bestprice will try to negotiate with hotels for customers booking a large number of rooms. This helps secure a reasonable price for group bookings.